The 2005-2006 fiscal year has been an
exciting one for the RCMP External Review Committee. It has been
marked by changes to the organization, as well as changes in the
way in which the Committee does its work. In November 2005 I was
appointed Chair of the Committee, a position that I filled as
acting Chair from April 2005.
The focus of the Committee's work is always on making impartial
and independent reviews of RCMP labour relations cases referred
to it and issuing recommendations to the Commissioner that are
timely and of high quality.
The Committee had a near record number of cases referred to it
this year. The numbers indicate a continued trust in the
Committee's work, but also require that it respond to the
increased demand. In this past year, the Committee started to
change the way it does its reviews to ensure that the
recommendations can be issued as expeditiously as possible. The
Committee will also explore the possibility of additional
resources to ensure it can meet the rising referral of cases.
The Committee provides outreach through its quarterly
Communiqué
and web site. As well, staff have met with a variety of
stakeholders throughout the year. The Committee has found such
exchanges extremely helpful as part of its ongoing understanding
of labour relations issues within the RCMP. In addition, in the
Fall 2005 the Committee made a submission related to a question
concerning amalgamation of the Committee with another agency, to
the Commission of Inquiry into
the Actions of Canadian Officials in Relation to Maher Arar.
The submission addressed a number of issues: the need to
understand the distinct mandate of our work; concerns about
conflict of interest or perceived conflict of interest through
mergers; the role the Committee plays in civilian review of
disciplinary matters; and the potential greater role that it
could play in that sphere.
Last, but certainly not least, the Committee has taken many
steps this year to meeting federal wide objectives, and becoming
an organization that is more robust in the corporate sphere.
These steps are key to the government objective of
accountability. For example, in the past year, the Committee met
the essential requirements of the new
Public Service Modernization Act.
The Small Agency Transition Support Team, through the auspices
of the Public Service Human Resources Management Agency of
Canada and the Canada School of Public Service, provided
invaluable support to this project. The Committee also updated
many of its human resources policies in a collaborative process
with staff. The Committee drafted an evaluation plan, engaged in
a comprehensive risk management exercise and developed its
corporate risk profile. To work towards all these objectives,
the Committee has found the small agencies administrators
network (SAAN) and its ancillary networks invaluable.
This year's annual report provides a detailed overview of our
activities throughout the 2005-2006 year and is available on our
web site, along with our
Communiqués, case summaries and
other government reports (www.erc-cee.gc.ca).

Catherine Ebbs
Chair
PART II: This Year in Review
A. Mandate, Role and
Responsibilities of the RCMP External Review Committee
The RCMP External Review Committee (the
"Committee") was created under the RCMP
Act,
(R.S.C. 1986). Part II of the
Act establishes its duties and authority to make rules. Part
III discusses the grievance procedure and the Committee's role in
reviewing grievances. Part IV and Part V address disciplinary and
discharge and demotion appeals respectively and the Committee's role
in the appeal process.
The overall strategic objective of the Committee is to positively
influence labour relations within the RCMP. It carries out two
program activities to meet this objective. The primary activity of
the Committee is the impartial, arms length review of cases. Its
second activity is to promote exchanges of information and outreach.
A.1 The Impartial, Arms Length Review of
Cases
The Committee's statutory mandate is to provide an independent
review mechanism with regard to labour relations issues that affect
members of the RCMP. The Committee reviews certain grievances as
well as all disciplinary and discharge and demotion appeals.
In all cases, the Committee reviews the
entire record before it: the original documents, the decision made,
and the submissions of the parties. Where the review involves the
appeal of a disciplinary or discharge and demotion decision, the
transcript of the Board hearing is also before the Committee, as
well as any exhibits entered at the hearing. The Chair reviews all
the evidence, legal issues, relevant legislation and case law in
coming to a determination on the matter. In certain cases, the Chair
may request that the parties provide additional information or
submissions. If this is done, the other party is given the chance to
respond. The Chair also has authority to hold a hearing if it is
considered necessary. Use of this option is rare.
After consideration of all the issues, the Chair of the Committee
provides findings and recommendations to the RCMP Commissioner, who
is the final decisionmaker. If the RCMP Commissioner decides not to
follow the Committee recommendations, the law requires that he give
an explanation for not doing so in his reasons1.
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1The RCMP Commissioner's
acceptance rate of Committee recommendations overall is in the range
of approximately 85%. In the area of grievances, the acceptance rate
has been 89%. In the area of disciplinary matters, the acceptance
rate is 71%. In the area of discharge, where a total of four
recommendations have been issued by the Committee, the acceptance
rate is 75%.
Grievances
The principal component of the Committee's work is the review of
RCMP grievances. Initially these are reviewed by an RCMP officer
designated as a Level I Adjudicator, and the decision is based on
written submissions. If a member is dissatisfied with the decision,
then the member files a Level II grievance.
Not every Level II grievance comes before the Committee. The
RCMP Act and its Regulations
provide that five categories ofgrievances must be referred to
it for review: interpretation and application of government wide
policies that apply to members of the RCMP; stoppage of pay and
allowances during suspension of a member; interpretation and
application of the Isolated Posts Directive
(IPD); interpretation and application of the
Relocation Directive (RD);
administrative discharge on grounds of physical or mental
disability, abandonment of post, or irregular appointment. The
member can request that the matter not be referred to the Committee,
and the Commissioner may determine that it ought not to be. However,
this does not happen often. In the grievance area of its mandate,
the Committee examines a variety of human resources related issues
that come into dispute. For example, areas such as harassment,
travel entitlements, relocation, foreign service travel, suspension
without pay, entitlement to force housing, and isolated posts were
raised in cases under review before the Committee in the last year.
Disciplinary Appeals
The Committee's mandate in the area of discipline pertains to the
review of formal disciplinary matters. These are typically cases
that arise from allegations of more serious violations of the RCMP
Code of Conduct (the " Code").
Part IV of the Act describes disciplinary processes and sanctions
for members of the RCMP who are found to be in violation of the
Code. In cases of formal discipline, the matter is referred to an
adjudication board (the "Board"), comprised of three senior officers
of the RCMP. A hearing is held and the Board determines if the
member has violated the Code. If so,
another hearing by the same board is held to determine
theappropriate sanction to be imposed. The Board's decision can be
appealed to the Commissioner of the RCMP. The appeal is then
referred to the Committee, unless the member requests that the
matter proceed directly to the RCMP Commissioner. This rarely
happens.
The member who was the subject of the proceedings can appeal both a
finding that the Code was violated and the sanction imposed for that
violation. The Commanding Officer of the relevant Division who
instituted the proceeding may also appeal a finding that the member
did not violate the Code. It is only
in limited circumstances however, that the Commanding Officer can
appeal a sanction imposed by the Board. Most appeals before the
Committee involve matters where the Board ordered the member to
resign from the Force. This year, the Committee addressed
disciplinary appeals in the areas of inappropriate use of email and
theft, and incidents involving a minor female.
Discharge and Demotion Appeals
A member may be subject to discharge or
demotion proceedings for failing to perform his or her duties in a
satisfactory manner, after having been given "reasonable
assistance, guidance and supervision in an attempt to improve the
performance of those duties". These proceedings are initiated
by the Commanding Officer serving the member with a
Notice of Intention to recommend
discharge or demotion. The member has the right to examine the
material in support of the Notice of
Intention and to request that a discharge and demotion board,
consisting of three senior officers of the Force, be convened.
Either the member or the Commanding
Officer may appeal the decision of an RCMP discharge and demotion
board. Appeal submissions are made in writing and the appeal is then
referred to the Committee. In this last year, the Commissioner
issued his decision on the fourth discharge case that had been
before the Committee.
A.2
Exchange of Information and Outreach
The Committee's communication role with
its stakeholders is essential to meeting its mandate. As part of its
outreach function, the Committee distributes a quarterly
Communiqué which is also posted on
its website (www.erc-cee.gc.ca). The Committee website is also
regularly updated to include the most recently issued cases and
other publications.
This year, Committee staff also responded to 108 requests for
information. While some of these requests are straightforward,
others may involve complex questions on the interpretation of labour
relations matters pertaining to the RCMP. As well, staff of the
Committee attend training and conferences throughout the year to
ensure currency in a variety of areas including administrative,
labour relations, discipline and human rights law.
This year, the Committee met with the Staff Relations
Representatives (SRR) Program, which is made up of regular and
civilian members of the RCMP. This program is designed to provide
members of the RCMP with a formal system of elected representation.
The Committee also provided an orientation to new SRRs on the work
that it does and on a number of substantive and procedural legal
issues in the area of grievances.

Committee staff visited RCMP
detachments in Surrey, Calgary and Ottawa. They also visited two
offices for the coordination of grievances, one in Vancouver, and
one in Regina to exchange information on operations and processes.
Representatives of the Committee met regularly with the RCMP
Professional Standards and External Review Directorate of the RCMP,
which plays a key role in the administration of the grievance and
disciplinary and discharge and demotion processes. Furthermore, the
Chair met with the RCMP Commissioner.
A.3. Other
Activities
Submission to the Arar Commission
In November of 2005, the Committee made
a submission to the Commission of Inquiry
into the Actions of Canadian Officials in Relation to Maher Arar.
The submission addressed a question before the Inquiry Commissioner
regarding potential amalgamation of the Committee with another
agency involved in civilian review of RCMP activities. The Committee
provided a description of its unique mandate, and observed that
there may be compelling reasons for keeping the labour relations
mechanisms separate and apart from civilian review of public
complaints, given the distinct difference in mandates and the
potential for conflict of interest or perceived conflict of
interest.
Corporate Requirements
Given the high priority that the Committee places on accountability,
it has done its utmost to meet key reporting requirements in the
last fiscal year.
For example, within a network of other small agencies, and in
conjunction with the Public Service Human Resources Agency of Canada
and the Canadian School of Public Service, the Committee met the
requirements of the new Public Service
Modernization Act. This was a collaborative and very
successful effort. It resulted in the development of a number ofnew
human resources policies that apply to the Committee as a whole, as
well as some changes in its operational environment as it relates to
human resources issues. The Committee ensured that all staff were
trained on the general principles of the new legislation, and that
specific training was provided on new delegated authorities
pertaining to hiring in the Act.
Committee staff worked together on a risk management exercise,
culminating in a corporate risk profile, an important aspect of the
federal wide Management Accountability Framework. The Committee also
developed an Evaluation Plan to assess the ways in which it measures
its performance; and a report on its internet security systems, as
required by Treasury Board policy. It also compiled an electronic
file of all its logistical, human resources and operational
guidelines for staff use.
A.4. Statistics
Referrals
The number of cases referred to the
Committee in this fiscal year represents a near record. A total of
51 grievances were referred to the Committee, compared to 30 in the
previous year and 36 in 2003-04. Ten disciplinary appeals and one
discharge appeal were referred to the Committee during the 2005-06
year, which is consistent with the number of discipline cases
referred in 2004-05.

Recommendations
This year, the Committee issued 30
grievance recommendations, compared to 23 in 2004-05 and 37 in
2003-04. Four grievances were withdrawn by the member. In 2005-2006,
the Committee issued four recommendations on disciplinary appeals.

The subject matter of this year's
grievance recommendations fell into the following general
categories:

With regard to grievances, the
Committee has observed that an increasing number of Level II reviews
by members involve cases where the Level I Adjudicator had dismissed
the case on the basis of preliminary matters such as time limits or
standing. In eighteen of the thirty such grievances reviewed this
year (60% of those cases reviewed), the Level I Adjudicator has
dismissed the matter on preliminary issues and the Committee
recommended that the decision be overturned in 14 of these cases. In
many of these cases, the Committee is also in a position where it
will be ruling on the merits for the first time. The Committee has
also noticed that a number of cases referred to it fail to include
the applicable policy. The inclusion of these policies is essential
in many instances to resolving the merits of the grievance and if
absent, the process can be delayed further.
This year, three of the disciplinary
appeals were initiated by the member and one involved an appeal by
the Commanding Officer. Of the four disciplinary cases appealed,
three involved a sanction of an order to resign within 14 days,
failing which the member would be dismissed. The Committee did not
issue a recommendation on an appeal of a decision from an RCMP
discharge and demotion board.
The number of cases completed by the Committee from year to year may
vary depending on the complexity of issues raised. For grievances,
the objective of the Committee is to have issued its recommendation
within three months of the case being referred to it. For discipline
and discharge and demotion cases, the standard that the Committee
strives for is six months.
There are a number of reasons that these service standards have not
been met for all cases before the Committee. In some cases, the
issues involve complex questions that require a longer period of
time to review. In addition, in certain cases, the need to request
further information, provide disclosure to the parties, or to ensure
that the record is complete, can delay the time within which a case
will be completed.
Perhaps most important is the fact that the Committee has
experienced a marked increase in cases without a corresponding
increase in resources. There is now a waiting period before the
cases can be reviewed. In response to the growing backlog the
Committee has undertaken a number of changes to its internal
processes. These include the introduction of a pre-screening process
to determine and address preliminary matters in a grievance.
In conclusion, a total of 62 cases were
referred to the Committee this year, and 38 cases were completed
including several outstanding cases from previous years. At year
end, 70 active cases remained before the Committee, including 56
grievances. Several interesting recommendations, both in the area of
grievances and in the area of discipline were issued by the Chair of
the Committee in the last year and a number of these touched either
directly or indirectly on issues of transparency and fairness. These
are discussed below.
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PART III: Issues of Particular Interest
A. Grievance Issues
A.1. Review of Level I Decisions
on Standing and Time Limits
Under subsection 31(1) of the
RCMP Act, to present a grievance, a
member must be " aggrieved" by any "decision,
act or omission" made "in the
administration of the affairs of the Force", in respect of
which no other process for redress is provided by the
Act, the regulations or the
Commissioner's standing orders. These criteria define what is
referred to as "standing" to grieve.
There are also time limits which members must respect when
presenting grievances. Section 31(2) of the Act requires that a
grievance be presented at Level I within 30 days after the day on
which the aggrieved member knew or reasonably ought to have known of
the decision, act or omission giving rise to the grievance. At Level
II, a member has 14 days, after the day on which he or she is served
with the Level I decision, to present the grievance. Although these
time limits are mandatory, the Commissioner has the authority, under
s. 47.4 of the Act, to extend them in extraordinary circumstances.
Of the thirty grievances completed by the Committee in the past
year, eighteen were denied by Level I Adjudicators for either lack
of standing or failure to meet time limits. In fourteen of those
cases, the Committee disagreed with the Level I Adjudicators on
these preliminary issues. Specifically, there were seven instances
in which the Committee disagreed with the Level I Adjudicator's
decision that the member did not have standing. As for time limits,
the Committee disagreed seven times with the Level I Adjudicator's
decision that the Level I time limit had not been met. As well,
although the Committee recommended that extensions be granted
pursuant to s. 47.4 in four cases where time limits had not been
met, Level I Adjudicators had either been silent on the issue or in
one case had decided that an extension already granted be set aside.
A number of the issues pertaining to standing and time limits are
discussed below.
Confusion regarding Standing vs. Merits
To establish the "aggrieved"
requirement merely requires that the decision, act or omission have
an effect on the member personally. Whether a member's particular
right actually exists in a given situation, and should be upheld, is
a question of the merits, not a preliminary question of standing.
The Committee observed that Level I Adjudicators still deny standing
to Grievors because of confusion between an assessment of the merits
of the case, and a review of the threshold issue of whether a member
is aggrieved.
In G-351 to G-353, a Grievor alleged he had been harassed due to the
way that comments about him were obtained, and how they were
circulated following a workplace mediation exercise. All three
grievances were denied at Level I on the basis of the Grievor not
having standing to grieve. In all three cases, reference was made to
the Grievor's failure to show that he had been aggrieved. The
Committee concluded that the Grievor did have standing in all three
grievances. The Committee observed that the alleged acts, described
by the Grievor as harassing and discriminatory, had a direct effect
on the Grievor, and could have had a negative personal impact on
him.
The Committee took the same approach in
G-361, a grievance arising out of the Force's decision to deny the
Grievor accommodation in a Crown-owned house. The Grievor alleged
that the decision circumvented policy and discriminated against her.
The Level I Adjudicator found that the Grievor was not aggrieved by
the decision, given that it had been made before her arrival at the
posting and because the decision had been based on operational
criteria. The Committee disagreed. In its view, the decision to deny
her the housing had an effect on the Grievor personally, and it was
not necessary for her arguments to be accepted on the merits for her
to be found to have standing. These were two separate issues.
The Discretion to Extend Time
Limits Pursuant to s. 47.4 of the Act
Section 47.4 of the RCMP Act allows the
Commissioner to extend time limits in extraordinary circumstances.
The Commissioner's authority to extend these time limits has been
delegated to certain members of the Force who administer the
grievance process. In several cases, the Committee has turned its
mind to the issue of whether it should recommend to the Commissioner
that time limits be extended. In G-347 and G-372, the Committee
agreed with the Level I Adjudicator that time limits had not been
met, and it went on to recommend that no extension pursuant to
s.47.4 be applied. Although both cases reveal significantly
different lengths of delay, (nearly a year in G-347 and only one day
in G-372) both Grievors had failed to explain why it was that the
grievance had been presented beyond the allowable time limit.
This can be contrasted with other cases
over the past year where the Committee has recommended that the
Commissioner should extend the time limit so that the merits of the
grievance could be considered.
In G-363, the Committee concluded that where a Staff Relations
Manager had allowed the time limit at Level I to be extended for a
Grievor, it was not open to the Level I Adjudicator to then conclude
that such an extension ought not to have been granted in the
circumstances. According to the Committee, where the Commissioner,
through his delegate, had agreed to extend the time limit, this
decision could not be reversed by the Level I Adjudicator.
In G-348, the member had been denied full reimbursement of the
expenses he had claimed to bring members of his family overseas for
a family reunion during his tour abroad. The member subsequently
received additional information which supported his argument that he
was entitled to more than what had been reimbursed. He used this
information to seek further explanations from the Respondent
regarding the denial. The Respondent maintained the view that the
member was not entitled to the full amount he was claiming. The
member grieved this subsequent decision. The Level I Adjudicator
concluded that the member had presented his grievance beyond the
allowable thirty day period which had been triggered by the initial
partial reimbursement. The Committee disagreed, finding the matter
had been presented on time (this aspect of the Committee's
recommendation is discussed further below). However, the Committee
recommended that, even if the Commissioner concluded that the
grievance had not been presented on time, an extension should be
granted: the monetary sum involved was considerable; the member was
overseas and could not expedite his grievance or access relevant
information; and the member had intended to present a grievance from
the outset.
In G-371, the Committee recommended that time limits be extended at
Level I even though the Grievors had failed to present their
grievance within thirty days. Although the Grievors had been advised
at an earlier date by a supervisor that their meal claims would not
be reimbursed, that same supervisor had asked them to delay
presenting a grievance so that other avenues could be pursued. The
Committee found that although the grievances had been presented
beyond the allowable time, an extension was warranted. The Grievors
had indicated an intention to grieve well before the end of the
thirty day period, and had acted in good faith in delaying the
presentation of the grievance at their supervisor's request.
An extension was also recommended by the Committee in G-362. The
member had presented an harassment complaint to a supervisor. It had
taken one year for the supervisor to decide the complaint, and a
further year to reconsider the matter at the Grievor's request. It
took more than thirty days after this latter decision for the member
to present his grievance, and the Committee agreed with the Level I
Adjudicator that the limitation period had not been respected. Given
the length of time it had taken the Respondent to answer each of the
Grievor's complaints, and in light of the three year period it had
taken for a Level I decision to be issued, the Committee recommended
that the time limit be extended.
Time Limits and Whether a Decision
was Re-opened
The Committee has also addressed
situations where a series of Force communications caused confusion
over the proper starting point for the thirty day time limit. Where
a member has filed a grievance more than thirty days after an
original decision, but within thirty days of some later confirmation
or reopening of that original decision, the grievance may still be
considered on time depending on the circumstances. This situation
was raised in several cases before the Committee in the past year.
In G-366 a member attended a mandatory health assessment and was
only reimbursed in part for the travel claimed. Although the member
had not presented a grievance upon being advised of the partial
denial, he had forwarded new documents to the Respondent in support
of his claim for the full amount. The Respondent maintained the
partial denial. The Committee disagreed with the Level I
Adjudicator's finding that the time limit began after the initial
denial. The second decision can be seen as putting the matter in a
whole new light. The member had submitted new information and
arguments after that original decision, making the more recent
response to his claim a new, grievable matter.
The Committee adopted this approach in G-348 and G-362, discussed
previously. In both those cases, the member had provided new
information to the Respondent after initially unfavourable
decisions. Failure to grieve after the initial decisions did not
determine the issue of timeliness, because the new information
subsequently submitted put the matters in a whole new light, and the
members could reasonably expect that the original decision would be
re-examined.
In G-357, the member claimed that he had been told that he would be
entitled to certain relocation benefits upon moving to a new
posting. After he moved, he was advised that this was not the case.
Although the member did not grieve the matter at that time, a
relocation coordinator from the member's division wrote to the
Respondent and provided him with new information concerning the
member's circumstances, which led to the Respondent issuing a
further decision. The Level I Adjudicator found that this did not
lead to a new grievable decision. The Committee disagreed, finding
that the new information provided by the relocation coordinator had
put the matter in a whole new light.
Time Limits and Personal Aggrievement
Required for the Clock to Start
Three Committee recommendations in the
past year have addressed whether members have to grieve force policy
that can potentially aggrieve them,
even before the policy is actually applied to them.
In G-349, a member transferred to a new posting and elected to sell
his house under the provisions of a Force policy which, at the time,
reimbursed him for up to 90% of the loss incurred in the sale. When
he chose this option, there was discussion within the Force that a
new transitional policy might be put into place, but there was no
evidence that the member was aware of any advantage he would have
had in opting for this new policy instead of the one he chose. After
the sale of his home, the member found out that the transitional
policy would compensate up to 100% of home equity loss. He asked to
be reimbursed 100% of his loss, as the transitional policy had taken
effect before he moved. After consulting with Treasury Board, the
Respondent denied the member's request. The member grieved that
decision within 30 days. The Level I Adjudicator found the grievance
was out of time, as information about the transitional policy had
been distributed shortly after the member moved. The member ought to
have known about the transitional policy at that time. The Committee
disagreed, finding that there was insufficient evidence to conclude
that the Grievor ought to have known of the transitional policy at
that time. The Committee also found that the member had become aware
of the transitional policy more than thirty days before presenting
his grievance, but that this knowledge did not trigger the 30 day
time limit. He was aggrieved only once he had made enquiries to the
Respondent and his request had been denied. As a result, his
grievance was timely.
In G-365 and G-368, the Committee examined grievances pertaining to
a vacation a member and his family had taken from his isolated post.
Personnel in the member's division had been advised of certain
criteria that would be applied to calculate entitlements for
reimbursement for travel from isolated posts. The member later
requested an advance for an upcoming trip with his family, using
airline transportation. The amount of the advance was less than what
he had requested, based on an interpretation of the criteria
recently put in place in the Division. In separate grievances, the
member grieved the amounts which had been reimbursed according to
these criteria. In both cases, the Level I Adjudicators found that
the member was out of time. Although he was within 30 days of the
Respondent's decision regarding his claims, at the time of
presenting his grievances he had known for over 30 days of the
existence of the criteria which restricted his entitlements. The
Committee took a different view, pointing out that if the member had
presented his grievances before being denied the amount he had
claimed, he would not have had standing because there was not yet
any decision, act or omission of the Force that aggrieved him
directly.
Conclusion
In some cases this year, the Committee
agreed with Level I Adjudicators that time limits had not been met,
but in many more cases it disagreed. Recurring areas of disagreement
are (i) circumstances in which it is appropriate for the
Commissioner to extend time-limits; (ii) situations in which a
decision issued by the Force was re-opened, putting the matter in a
whole new light, and; (iii) the point at which the Grievor is
personally prejudiced by a decision, and the clock begins to run. In
the area of standing, the Committee discussed the problem of
confusing standing with merits, harassment and standing, amongst
other areas.
A.2.
Harassment
The prevention and resolution of
workplace harassment is one of the most challenging issues faced by
human resources management today. It is a workplace issue that has
gained much media attention as well as increased adjudication in the
courts. In this past year, the Committee issued ten harassment
related recommendations to the Commissioner, which represents a
marked increase over the previous fiscal year. In six of those
grievances, the Committee did not find that the allegation of
harassment had been made out. Nonetheless, the Committee raised
concerns about procedural issues in these cases, as well as in two
of the cases where it recommended the grievances be allowed. The
remaining two cases were dismissed due to technicalities. The notion
of administrative fairness was an important aspect of the
Committee's review of the harassment grievances before it this year.
Its recommendations spanned a number of issues such as disclosure,
failure to investigate, standing and remedies.
Disclosure
In G-350, G-351 and G-352, the
Committee found that the Grievor should not have been referred to
the ATIP (Access to Information and Privacy) process as a means to
obtain information to prepare his grievance. Rather the Respondent
should have sent all relevant and necessary documentation to the
Grievor that was under the RCMP control.
Failure to Investigate a Harassment
Complaint
The failure to investigate harassment
complaints was specifically highlighted in two recommendations this
year. In G-367, the member made four allegations of harassment
regarding four separate incidents, two of which were of a more
serious nature. The Committee found that the RCMP did not deal with
some of the allegations in accordance with the relevant Treasury
Board or RCMP policies. In one instance, the RCMP did not handle the
allegation in a timely manner or at least, they did not keep the
Grievor appraised. The Committee also noted that there was no
indication that the RCMP had even reviewed the complaint and gave no
reasons as to why there was no investigation. With respect to
another allegation, the Committee found that the investigator hadnot
addressed the entire incident.
With respect to two of the allegations,
the identity of the perpetrator was not known and the policy did not
provide any assistance as to how the investigation should be
continued in light of that fact. For example, when the investigator
did not receive any voluntary admissions of responsibility in
response to his written inquiry, he did not take any further steps
to ascertain the responsible person's identity. The Committee
expressed concern about whether further steps should have been
taken, especially when the incidents leading to the two latter
allegations took place close in time and after a warning to the
staff that harassment would not be tolerated.
In G-362, the Grievor complained that between 1996 to 1998, he was
harassed by his direct supervisor in various incidents, such as the
denial of overtime or meal and travel expenses. After the receipt of
the complaint, the Respondent decided not to investigate on the
basis of insufficient information to prove the allegation and that
the matter had been resolved by the transfer of both the Grievor and
the direct supervisor. The Respondent also indicated that he had
already dealt with and dismissed a harassment complaint made by the
supervisor against the Grievor. Given the wording of the 1998 TB
policy that was in effect, the Committee was critical of the failure
of the Respondent to conduct a preliminary investigation, before
deciding not to order a full investigation. In addition, the
Respondent had relied at least in part, on evidence arising from his
discussions with Health Services and Staffing and Human Resources of
which the parties were unaware. The Committee found the
consideration of those discussions to be highly problematic. Given
the passage of time, an investigation was not recommended. Rather
the Committee recommended an apology by the RCMP for the failure to
comply with the RCMP and TB policy requirements.
Standing and Harassment Grievances
In G-354 to 356, the member had alleged
that several superiors had harassed him. Shortly before the Level I
decisions were made on his grievances, the member presented
harassment complaints. The Level I Adjudicator concluded that the
member's grievance was premature, as the issues had not yet been
addressed under the Treasury Board's policy process for harassment
complaints and no decision had been issued. The Committee disagreed,
emphasizing, as it has in the past, that members may allege
harassment directly through the Part III grievance process without
having first made a complaint or before a complaint process is
concluded. The Treasury Board policy indicated that where a
complaint and a grievance were concurrent, the complaint was to be
put aside. The Committee observed that it would have been open to
the Force to refuse to investigate a complaint under Treasury Board
policy while a harassment grievance on the same issue was pending.
It was not open to the Level I Adjudicator, however, to defer
consideration of the grievance pending the completion of a
concurrent complaint process.
Review of
Merits when Procedural Errors Found
The prevailing view of the Committee is
that the parties should reach a resolution of the grievance as
expeditiously as possible. In Girouard vs.
Canada (Attorney Canada) 2005 FC 9152, the Federal
Court recognized that, in some cases, administrative fairness
requires that a decision on the merits be made as quickly as
possible when a number of years have passed. In G-350, G-351, G-352
and G-354, G-355 and G-356 (discussed above) the Committee relied
upon the Girouard case and proceeded
to make a determination on the merits given that the evidence was
available and that the parties had already had an opportunity to be
heard, rather than return the cases to the RCMP for further
processing.
Remedies
In 2005 the Supreme Court of British
Columbia granted a significant monetary award to a former RCMP
member with respect to harassment by her superior3. While
that case is currently under appeal, it shed light on to the issue
of redress for victims of harassment. In cases before it this year
where the Committee thought that a significant error in the process
had occurred and too long a period of time had passed to proceed
with the complaint of harassment, it recommended an apology to the
Grievor as redress. For example, in G-362, the Committee recommended
that the RCMP apologize to the Grievor for the failure to comply
with the provisions of its own policy as well as that of Treasury
Board due to the passage of time. In G-367, the Committee also
recommended an apology to the Grievor for the same type of failure
and due to the passage of time.
---
2Now under appeal.
3Nancy Sulz (Wilson) vs.
Attorney General of Canada et al, 2006 BCSC 99.
A.3 Travel
and Relocation
Every year the Committee examines a
variety of grievances related to relocation and travel. For example,
the issue of entitlement to interim lodging, meals and incidentals
was before the Committee on several occasions this year and
relocation benefits on retirement continued to be a live issue. The
Committee also reviewed grievances related to isolated post and
family reunion travel and considered the issue of the effect of
misleading or incorrect advice when such advice is followed by the
member.
Interim Lodging, Meals and Incidentals
In general, the Committee has held that
members have a responsibility to know the contents of the relocation
policy and meet the obligations under it. In addition, the Committee
has stated that Grievors must establish the facts necessary to
support their entitlement to benefits claimed. Even when the Force
has discretion in awarding a benefit however, that discretion must
not be arbitrarily or unfairly exercised. In addition, the Force's
interpretation of an entitlement to a benefit cannot change or
unreasonably narrow access to the benefit.
In G-360, the Grievor received a transfer which required that he
relocate. When he submitted his expense claim, four days of interim
accommodation and one day's meal and incidental expenses were denied
on the basis that the Grievor had failed to seek prior approval of
the expenses and that he and his family had access to their beds
during these days. The Committee found that the policy provided for
interim accommodation when members were necessarily separated from
their household goods. The test applied by the Respondent, that
interim accommodation would be provided only when beds were
disassembled, was a change to the policy requirement. The policy
provided the Force with a departmental prerogative on the duration
and type of interim accommodation used, but this discretion could
not be exercised in an unfair or arbitrary matter. The Committee
recommended to the Commissioner that the grievance be allowed. The
policy was in no way clear about what prior approval was needed
before items were reimbursed and it was reasonable for the Grievor
to think that he was entitled to the benefit claimed.
In G-364, the Grievor was transferred, but was unable to find
suitable housing during his house hunting trip. He reported back to
the Respondent, a relocation specialist, that he anticipated moving
into rental housing on a Canadian Forces base in December. The
Respondent gave approval for the Grievor to proceed to Ottawa and to
be reimbursed for interim lodging meals and incidentals for 21 days.
After the Grievor had been in a hotel for a number of days, the
Respondent learned from Base Housing personnel that the Grievor had
not filed an application to occupy base housing even though it had
been available since the date of his transfer. Because a house was
available, the Respondent discontinued the interim lodging, meals
and incidentals and advised the Grievor that because a door-todoor
move had been possible from the beginning, he would only be entitled
to the standard five days of interim lodging, meals and incidental
for packing loading and cleaning and unloading and unpacking, and
not the 21 days initially approved.
The Committee found that the Grievor did not meet his obligations
under the relocation policy to seek out and occupy self-contained
accommodation as soon as possible. Nonetheless, the Committee found
that the only reason for revoking an approval for reimbursement
after expenses had been incurred would be where the approval was
obtained through intentional misrepresentation or fraud. While the
Grievor was vague and inconsistent in his dealings with the
Respondent and was less than diligent in ensuring that he minimized
the costs of the move, the evidence did not establish an intention
to mislead or defraud. The Committee concluded that the full 21 days
of interim lodging, meals and incidentals should not have been
revoked. Rather, the Grievor should have been reimbursed for the
interim lodging, meals and incidentals expenses that he had incurred
prior to the date on which it was established that a base house was
available, plus the additional three days for the notice required
for the movers to deliver his household goods and effects. The
Committee recommended to the Commissioner of the RCMP that the
grievance be allowed, in part.
In G-372, in the course of a transfer, the Grievor was separated
from his household goods and effects for 24 days. During this time,
the Grievor and his family resided in a hotel. The Grievor sought to
be reimbursed for interim lodgings, meals and incidentals for the
full 24 days, 3 days beyond the normal 21 day period provided for
under the relocation policy. His entitlement to be reimbursed for
accommodation was not in issue, but a dispute arose over his
entitlement to the meal allowance.
The relocation policy provided that
there was a discretion to authorize meal entitlement past 21 days,
subject to one of two conditions: Either (i) there was no suitable
accommodation with adequate cooking facilities located within 16 km
(one-way) of the transferee's place of work; or (ii) the transferee
was unable to secure adequate accommodation with cooking facilities
on or before the 22nd day of interim accommodation although such
accommodation exists within 16 km of the place of work. On the basis
that the Grievor's accommodation included full cooking facilities,
the meal claim for the extra three days was denied.
While agreeing with the Level I Adjudicator that the grievance was
out of time, the Committee also found that it failed on the merits.
The Grievor was in the best position to explain how the kitchen, if
less than full, failed to meet the criteria of accommodation with "adequate
cooking facilities". In addition, the Grievor would have had
to establish that no other suitable accommodation within 16 km of
his place of work contained adequate cooking facilities, or
alternatively, that such accommodations existed but could not been
obtainable in the first twenty-one days of his stay. The Committee
recommended that the grievance be denied.
Relocation on Retirement
In G-369, the Grievor, who had been
serving at an isolated post, was about to retire from the Force. He
believed that he should be entitled to both a relocation to his last
normal place of residence occupied before his isolated posting,
pursuant to the Isolated Posts Directive
(IPD) and a subsequent relocation within two years to a location of
his choice within Canada pursuant to the
RCMP Relocation Directive (RD). The Grievor was advised that
he was only entitled to one move upon retiring.
The Committee found that the Grievor should have been entitled to
both benefits. The purpose of each policy was distinct. The IPD was
to provide an additional benefit to a member at an isolated post who
was leaving the Force by allowing for limited reimbursement of the
costs of moving back to the normal place of residence. The RD
entitlement provided members eligible for a pension with a two year
opportunity to move to a retirement location after discharge. As a
result, the Grievor was entitled to a relocation from his isolated
post to his normal place of residence, and then to a subsequent RD
relocation to a retirement destination within two years. The Grievor
had not shown that the Force's error caused him to incur any
additional expenses and so the Committee did not recommend that the
Grievor be entitled to monetary compensation or to a further move.
The Committee recommended that the Commissioner apologize for the
error, and that current policy be reviewed to be specific in regards
to entitlements when members retire at isolated posts.
In G-373, the Grievor began experiencing significant health problems
and was diagnosed with a rare and serious lung disease. The Grievor
was scheduled to retire and requested a Force paid retirement
relocation to a new place of residence within 40 km of his current
residence. Ordinarily a retirement move must be a minimum distance
of 40 km but his request was based on the "exceptional
circumstances" provision found in the Force policy on
retirement moves. The Grievor argued his health made it impossible
for him to maintain his home, that it was necessary that he have
access to public transportation and that he needed to be closer to
medical care. His need to move was supported by his doctors and an
RCMP Health Services Officer, who also stated that the Grievor was
seeking a lower pollution environment.
The Committee found that exceptional circumstances that would
justify the Force paying for a retirement move of less than 40 km
would be those that showed that, for reasons outside of his or her
control, the member could not stay in the residence of his last
posting, even though his desired retirement location was within 40
km. The Committee concluded that the Grievor had demonstrated
exceptional reasons. Because of a serious respiratory medical
condition for which the cause was unknown, the Grievor was required
to move to another part of the same community in order to have
access to public transportation and to be closer to his medical
specialist and the hospital. This move would allow him to relocate
to a residence that would be easier to maintain, given his physical
limitations. Further, the Committee stated that the Level I
Adjudicator erred in rejecting the Health Services Officer's
statement that the proposed move would help as it would be to a
location with less pollution. Finally, the requested move would not
result in personal gain, and did not appear to be an extravagance.
The Committee recommended that the grievance be allowed.
Isolated Post and Family Reunion Travel
In G-365, the Grievor requested an
advance for a vacation trip for his dependants pursuant to the
Isolated Post Directive (IPD), based on a maximum entitlement that
would have included the full economy airfare for his three dependent
children. He made that request after the distribution of a Bulletin
which stated that when calculating maximum entitlements for
reimbursement for travel from isolated posts, the fares for any
children would be the discounted airfares instead of the full
economy fares. The Grievor made it clear that he was not asking for
a personal gain and that he would be accountable for the moneys
spent including any overpayment.
The Committee observed that there is no guidance on how an advance
is to be calculated in the IPD, and there is nothing to suggest that
the Force acted unfairly or inappropriately. The Committee also
found that the calculation of the maximum amount to be reimbursed
for vacation travel from an isolated post should be based on actual
costs and the evidence was that children fares were discounted by
the airline. The Committee recommended that the grievance be denied.
In G-368 the Grievor requested an advance under the Vacation Travel
Assistance policy pursuant to the IPD for a vacation for himself and
his dependants from headquarters to a point of departure. The
Grievor's request for an airfare advance was based on the "return
economy class airfare" without any restrictions. The
Respondent reduced the Grievor's requested advance by utilizing a
lower rate for the "return economy class
airfare". The Committee found that the Respondent had
correctly calculated the maximum entitlement for the Vacation Travel
Assistance under the IPD. It was
appropriate to use the lower rate for "return
economy class airfare" as it met the requirement of being
effectively a ticket without restrictions. The Committee recommended
that the grievance be denied on its merits.
The Effect of Misleading or Incorrect Advice
This year, the Committee reviewed
several grievances where the Grievor alleged a loss due to having
followed incorrect or misleading advice. Where a member has relied
on incorrect or misleading advice to his or her detriment, there are
circumstances where it may not be open to the Force to deny the
claim on the basis of the policy.
In G-345, the Grievor's transfer required that he relocate. He sold
his home, but later claimed that the relocation specialist advised
him to accept the offer he had received for his house, even though
it was less than the original purchase price plus capital
improvements. The Grievor stated that the relocation specialist
failed to inform him that the capital improvements losses were to be
paid from the "Customized envelope",
provided for under the Integrated
Relocation Policy (IRP). As this envelope was mostly funded
from his transfer allowance, he objected to what he characterized as
paying a relocation expense from his own money. He stated that he
would not have accepted the offer on his home had he been told that
the capital improvement losses were to be paid from that envelope.
The Committee found that the Grievor's argument was based on the
assumption that he would have been able to receive an offer on his
house that would have covered the purchase price and the full amount
of capital improvements, leaving him with no losses. This was
speculative. As well, the Grievor had not proven on the balance of
probabilities that the relocation specialist gave him advice that
was contrary to the relocation policy. The Grievor gave different
versions of what he was told, and it was not clear what the
relocation specialist did or did not say. Furthermore, the
relocation policy required that the Grievor ask for clarification.
The Committee recommended that the grievance be denied.
In G-357, the Grievor was transferred to a new location. He went on
a house hunting trip, which lasted seven days. Three and a half days
were spent on travel to and from his new location and the remaining
time was spent at the location looking for a home. Prior to his
house hunting trip, the Grievor had spoken to a relocation
specialist, who had told him that his travel time to and from the
location would not be counted as part of his house hunting trip. The
Grievor concluded that his house hunting trip was only three and a
half days as opposed to the five he was entitled to take. The
relocation policy allowed for a credit up to a maximum of $250.00 to
be given to the member for a shortened house hunting trip. The
Grievor applied for this credit and was refused because he had taken
a total of seven days for his trip, inclusive of travel.
The Committee found that the relocation policy section which
provided for the shortened house hunting trip credit applied only
where the member had used less than the normal length of time for a
house hunting trip, which was identified as 7 days (5 days plus 2
days of travel). The Grievor's house hunting trip was of the normal
length and he could not therefore qualify for the credit. As well,
the credit was only available where the travel was 650 km or less
one way, and the Grievor had exceeded this distance. Finally, there
was no evidence that the Grievor was misled by the relocation
specialist on whether or not the house hunting trip credit section
applied to him. Even if the relocation specialist had specifically
told him that he would have been entitled to the credit, the
Committee concluded that this should have led the Grievor to verify
the information, because the statement was contrary to the
relocation policy. The Committee recommended that the grievance be
denied.
In G-348, the Grievor was assigned to the United Nations civil
police on mission to Kosovo. He was to join his family for a
vacation in Greece. Before making airline reservations for the
family reunion, the Grievor's wife talked to an RCMP representative,
who informed her that the RCMP would cover the full cost of the
airline tickets. When the Grievor submitted his claim, he only
received partial reimbursement because the directive in effect did
not allow for reimbursement of the full amount. The Committee
concluded that the Force should not be allowed to deny the benefit
when the Grievor had been previously advised that he was entitled to
full reimbursement and he had relied upon that advice. The Committee
recommended that the grievance be allowed.
In G-366, the Grievor was required to travel for a mandatory
periodic health assessment and audiogram. The expense claim he
submitted for mileage and meals was partially denied on the basis
that he had not attended the closest available facility. The Grievor
argued that the documentation received from Health Services
regarding the periodic health assessment only identified the farther
location, but the partial denial was confirmed. The Committee found
that the Grievor had made a mistake in choosing the location of the
health assessment and audiogram because the information he received
from Health Services was confusing and unclear. The Committee
recommended that the grievance be allowed and that the Grievor's
claim be paid in full.
A.4.
Continued Issues Regarding Suspension Without Pay
Stoppage of the pay and allowances of a
member may be ordered by the Force when a member is suspended, and
where it would be inappropriate, considering the integrity of the
RCMP, to continue to pay the member. Force policy requires, among
other things, that stoppage of pay and allowances only be invoked
where the member was "clearly involved in
the commission of an offence that contravenes an act of Parliament
or the Code of Conduct, and is so outrageous as to significantly
affect the proper performance of his/her duties under the RCMP Act".
Issues examined by the Committee included the interpretation of the
terms "clearly involved" and of the
notion of "outrageous conduct". The
Committee also clarified that grievances which pertain only to
suspension, and not to stoppage of pay and benefits, are not
referable to it. The Commissioner issued decisions in two matters
relating to stoppage of pay and allowances. In one of these, the
Commissioner addressed the validity of the
RCMP Stoppage of Pay and Allowances Regulations, a subject of
significant discussion by the Committee in several cases.
Review of
RCMP Stoppage of Pay and Allowances Regulations
Ordered by the Commissioner
In G-342, the Force ordered that a
member stop receiving his pay and allowances as a result of an
allegation of misconduct. The member grieved the decision, and the
Level I Adjudicator denied the grievance. The Committee concluded,
as it had done before, that Treasury Board engaged in an unlawful
sub-delegation of regulationmaking authority by leaving it up to the
RCMP to establish the criteria under which stoppage of pay and
allowances may be ordered. The Committee also expressed the view
that the Commissioner had the authority to pronounce on the validity
of the regulation in question. It also disagreed with the Force's
decision to stop the member's pay and allowances in the
circumstances, and found that the order violated the Force's
criteria.
In his decision this year, the Commissioner commented that only a
court of competent jurisdiction has authority to declare the
RCMP Stoppage of Pay and Allowances Regulations invalid and
of no force or effect. He agreed with the Committee, however, that
in a particular case, he has authority to consider the issue,
although the regulations would continue in effect despite a finding
of invalidity. In the Commissioner's view, the question of whether
the regulations are valid is more properly debated outside the
context of the grievance process, and to this end, he ordered a
complete review of the regulations and related policy. The
Commissioner reviewed the matter of the case and concluded that the
grievance should be allowed because the circumstances of this case
were not so extreme as to justify the decision to stop the member's
pay and allowances.
Clear Involvement and Outrageous Conduct
Grievances pertaining to stoppage of
pay and allowances often raise the difficult issue of assessing
whether there is clear involvement of conduct alleged against a
member. As this is a criteria in the RCMP stoppage of pay policy,
the Force must establish that this element is met where the drastic
measure of stopping a member's pay is to be taken.
In G-353, the member was suspended with pay for suspected
involvement in weapon offences with two accomplices. He was charged
with thirteen Criminal Code offences
ranging from transferring ammunition with no authority or
authorization to do so, to possessing prohibited devices without a
licence. An Order to Stop Pay and Allowances was issued.
The Committee found that the matter was moot because the member had
already been reinstated with pay and allowances to be repaid from
the date of the original stoppage order. Nevertheless, the Committee
recommended to the Commissioner that he consider the grievance,
given that the member had raised several issues of importance. On
the question of "clear involvement",
the Committee was of the view that the
Order to Stop Pay and Allowances should not have been issued.
At the time that the order was made, it was not clear that the
member was involved in the thirteen
Criminal Code charges which led to the stoppage order. The
member had plausible explanations which needed to be weighed before
clear involvement could be determined. The Committee recommended
that the grievance be allowed.
The issue of clear involvement was also at the forefront in G-359,
where an investigation was initiated against the member after he
allegedly stole a one hundred dollar bill from the complainant
during an arrest. The member stated that he had the money, but that
he had not stolen it from the suspect. The Force ordered the
stoppage of the member's pay and allowances. The Committee found
that there was no clear involvement. The fact that the member had
the complainant's money did not show clear involvement in the
offence of taking it without lawful justification. There were also
conflicting versions of the circumstances and a lack of clarity
surrounding certain facts. Furthermore, the Committee emphasized
that stoppage of pay and allowances is to be used only in extreme
circumstances when it would be inappropriate, considering the
integrity of the RCMP, to pay a member while the matter is being
determined. The allegations against the member, including that of
theft, were not outrageous in a relative sense. The Committee
highlighted the applicable RCMP policy which states that such a
measure shall not apply to summary convictions, provincial statutes
or minor Criminal Code offences. There was no need for the
Commissioner to consider a remedy because the order to stop the
member's pay and allowances had already been rescinded.
No Jurisdiction to Review a
Grievance Which Pertains only to Suspension
This year, the Committee also clarified
that grievances involving suspension, but which do not pertain to
the stoppage of pay and allowances, cannot be referred to the
Committee. In G-344, a member was suspended with pay, and his
grievance of the matter was eventually referred to the Committee.
The grievance pertained to the interpretation and application of the
RCMP policy on suspension (Administration Manual, chapter XII.5), a
policy that only applies to the RCMP and by law was not referable to
the Committee. The Committee added that, even if the matter had been
referable, it would have considered the matter moot, because the
member had been reinstated in his position retroactively to the date
of the original suspension.
B.
Disciplinary Issues
B.1 Misuse
of Information Technology
The use of information technology is
integral to policing today, whether for information storage,
retrieval or for communication. The improper use of information
technology has been considered by the Committee in two disciplinary
recommendations made in the past year and two decisions from the
Commissioner on previous Committee's recommendations. Those
recommendations pertained to the wrongful disclosure of information
from the Canadian Police Information Centre (CPIC), a computerized
data retrieval system (D-092); the illegal downloading of
information nbsp;(D-093)nbsp;; and the inappropriate use of mobile work
stations by two members (D-095 and D-096).
Wrongful Disclosure from CPIC
In D-092, the Committee disagreed with
the Board's sanction ordering the member to resign failing which he
would be dismissed. In allowing the appeal, it recommended that the
sanction of dismissal be replaced with the forfeiture of 10 days'
pay and a reprimand. An RCMP member provided information from CPIC
about vehicle registrations and license plate numbers to a private
investigation firm (a former policing colleague), an action for
which he later expressed remorse. While the member had also agreed
to seize two vehicles for cash, he later declined to do so. The
Board's decision on sanction was based largely on the evidence of a
6 year old reprimand for similar misconduct and a finding that the
member had been motivated by personal gain. Although the Board also
heard evidence from former supervisors and colleagues about the
member's trustworthiness, it found that there was a high risk of
reoccurrence of the misconduct due to the inability to say "no"
to others. The member's psychotherapist testified that, through
treatment, the member had become more assertive and therefore, a
recurrence of misconduct was unlikely to reoccur.
The Committee found that the evidence did not support the Board's
assessment that a risk of recurrence was high, given the length of
time since the prior discipline and its informal nature with a
sanction of a reprimand. It also found that the misconduct was
primarily an error of judgment and not that the member was
corruptible. The Commissioner did not follow the Committee's
recommendation and denied the appeal. He concluded that the evidence
supported the Board's reasoning on a rational basis sufficient to
justify the sanction imposed.
Improper Downloading
In D-093, peer-to-peer file sharing
programs for non-RCMP purposes had been installed on the member's
computer and he consented to installation of the same on the
computers of his two subordinates. As a result, the amount of data
transmitted across the Internet increased significantly and the
Force was billed an additional $12,000 for Internet services. When
his supervisor asked about the bill, the member did not tell him
about the use of the file sharing programs and took steps to conceal
it. A Force investigation later uncovered the improper use and
disciplinary proceedings were initiated. At the Adjudication Board
hearing, the member apologized for his misconduct but stated that he
had not known that the activity would have resulted in additional
costs. He also claimed that he only used those programs minimally
and that most of the cost was attributable to his subordinates' use.
That claim could not be substantiated by the investigation due to
faulty equipment and a lack of a firewall. While the member claimed
that he was in a state of shock when initially trying to conceal his
activities, the Board concluded that he had been deceptive and that
it was one of its reasons for ordering him to resign. He was
expected to display a high degree of integrity and propriety on
matters such as protection of copyright due to his expertise in
information technology. His actions showed that he could not be
trusted to do so. While acknowledging that it was not possible to
ascertain to what extent the member had contributed to the increase
in Internet traffic, the Board indicated that he was at least partly
responsible given that he had himself downloaded files using these
programs, including a graphics software package.
The Committee recommended that the appeal be dismissed. It noted
that the member was the manager of an information technology
section, in a position of trust which had been broken beyond repair
by his actions. Previous cases with more lenient sanctions for
similar misconduct were distinguishable as those other members were
not managers of information technology sections. Here the member
turned a blind eye to inappropriate activities and it was immaterial
whether he realized the financial consequences. The breach of trust
was made worse by his attempt to conceal. His concerns at the time
about potential job loss and financial reimbursement did not
outweigh his responsibility as a manager to display leadership and
accountability. The supervisor's failure to install a firewall and
repair a defective router are irrelevant considerations when
deciding the appropriate sanction. The gravity of the member's
misconduct remains constant whether his subordinates or he, himself,
contributed to an increase in data transmission across the Internet
and therefore, the increased costs. In December 2005, the
Commissioner issued his decision and followed the recommendation of
the Committee.
Inappropriate Use of Mobile Work Stations
In D-095-and D-096, the Committee recommended the dismissal of two
members' appeals where they were alleged to have inappropriately
used their mobile work stations. At the hearing, both members
admitted that they sent numerous communications that were derogatory
towards colleagues and the public and that contained profanities and
obscenities. Communications also included one instance of racial
insensitivity and comments expressing a desire to use improper
force, and to work less. Evidence of previous discipline measures
taken against both members was presented, as well as evidence from
the members' Officer in Charge (OIC) that he had lost confidence in
both members was presented. Counsel for the members suggested that
the members had been treated more severely than others, and that the
OIC's personal dislike of one of them may have influenced his
decision to proceed with formal discipline. The Board also
considered psychological reports which concluded that the
communications were out of character for the members and were the
result of each member trying to show himself as the most brazen and
unorthodox. The psychologist believed that their careers were
salvageable, and he encouraged the Board to apply corrective
measures. The Board determined that both should be dismissed in
light of the previous discipline for similar misconduct and that
their conduct disregarded the RCMP Core Values, repudiating the
employment relationship.
The members appealed and submitted new evidence on the appeal. They
also argued that 1) there was a reasonable apprehension of bias on
the part of the Adjudication Board with respect to the higher
ranking Appropriate Officer; 2) there was a breach of procedural
fairness, as the Appropriate Officer's Representative offered
negative evidence in his submission even though the evidence had not
been tendered at the hearing; and 3) the sanction imposed was
disproportionately high.
The Committee found that the new information submitted on appeal
should not be considered, as it reiterated factors that were known
to the Board, or it consisted of information that could have been
made available to the Board with due diligence. The Appellants'
claim of institutional bias could not succeed, as a reasonable
person fully informed and having thought the matter through, would
not find an appearance of bias based solely on the fact that the
Adjudication Board members were of a lower rank and had lower
visibility in the organization than the Respondent. No other
evidence suggested an appearance of bias on the part of the members.
The Committee noted however that there was a breach of fairness in
having the Respondent's representative include facts that had not
been introduced as evidence through witnesses in his closing
submissions. Nevertheless, that breach could not have affected the
outcome of the case. The Committee also noted that although the
Board was not obligated to follow the expert opinion, it would have
been helpful if it had given more explanation for its conclusions in
this regard. The Committee stated however, that the Board made no
errors in its findings of fact, and properly assessed the relevant
factors. It concluded that, given the mitigating and aggravating
factors identified, it was appropriate for the Board to order the
Appellants to resign.
C. Discharge
and Demotion
The Commissioner issued his decision
this year in R-004, concerning an Appropriate Officer's appeal from
the decision of a Discharge and Demotion Board (the "Board"). The
Board had concluded that the member was not provided with reasonable
assistance and could therefore not be discharged from the Force. It
also suggested that the member's supervisor should have adopted a
more hands-on approach to the management of the member's
performance. The Board further indicated that in the circumstances,
the member should have been transferred.
The Committee recommended that the Appropriate Officer's appeal be
dismissed. In its view, the evidence indicated that the supervisor
was far more interested in laying the groundwork for eventual
discharge proceedings than in helping the member to improve her
performance. It is for that reason that the member should have been
provided with a different supervisor. The evidence indicated that
the working environment was not conducive to the member improving
her job performance because of the hostility she faced from several
of her colleagues. Given that the member performed well during a
fivemonth period that she was posted to another detachment, a
transfer should have been considered. The evidence also indicated
that the member's performance problems could be attributed to very
serious family and health issues that she was confronting at the
time. Other factors suggested that she had the basic skills to carry
out policing work.
The Commissioner followed the Committee's recommendation. The
Commissioner highlighted that the member's supervisors were not
genuinely interested in providing her with the tools to learn and do
a better job. The management styles of these supervisors fell short
of what is expected of managers in the RCMP who are there not only
to assist, guide and supervise the members of their teams, but also
to develop the potential of these members to perform as competent
police officers. The supervisors in this case appeared more focussed
on building a justification to eventually support a case for
discharge. Although the Commissioner emphasized that a transfer
should never be used as an easy way out of a difficult situation,
the circumstances of the present case warranted such a measure. A
different detachment would have provided the member with a better
work environment. The Commissioner ordered that the member be
transferred to a new detachment and that a thorough assessment of
her training needs to be completed to provide her with every
opportunity to meet required performance standards.
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PART IV: Federal Court and Federal Court of
Appeal
A. Decisions rendered
Two decisions were issued by the
Federal Court in 2005-2006. In addition, one decision was issued
during this fiscal year by the Federal Court of Appeal.
On June 2, 2005 the Federal Court of Canada
issued its decision in Read v.
Canada ([2005] FC 798).
Corporal Read became convinced that senior Immigration Department
officials in Hong Kong had, aided and abetted by members of the
RCMP, covered up flaws in the visa issuance system and potentially
allowed criminals into Canada. Cpl. Read gave media interviews in
which he discussed the Hong Kong investigation, despite being
previously ordered not to speak to the media.
Cpl. Read was accused of disobeying a lawful order and conducting
himself in a disgraceful manner which brought discredit on the
Force, in violation of the RCMP Code of
Conduct. The public comment was alleged to be a breach of the
duty of loyalty Cpl. Read owed to his employer. His defence was that
the public disclosure was permitted under the "whistle-blower"
exception to the duty of loyalty. If he was entitled to speak on the
basis of the "whistle-blower"
defence, the Force would be prevented from imposing discipline.
The Adjudication Board found the conduct violated the
Code of Conduct and ordered the
member to resign within 14 days or face dismissal. The member
appealed to the Commissioner, who referred the file to the Committee
for its findings and recommendations. The Committee disagreed with
the Board's finding that RCMP members should be held to a higher
standard regarding loyalty and the duty of non-disclosure than civil
servants. In the Committee's view, the "whistleblower"
defence was not limited to matters of public health and safety
alone. It was also available where the information disclosed
involved a matter of " legitimate public
concern". The Committee recommended to the Commissioner that
he allow the appeal.
The Commissioner's delegate, who made the decision, agreed with the
Board that RCMP members owed a higher duty of loyalty to their
employer. He further stated that the "public
concern" standard used by the Committee regarding the
whistleblower defence was overly broad, and that, in any event, the
matters disclosed did not involve genuine public concern. The
sanction of the Board was upheld. The member sought judicial review.
The Federal Court found that Cpl. Read's criticism bore directly on
his duties and responsibilities as a member of the RCMP. The Court
held that, while there was a possibility that criminals might have
entered Canada on forged documentation, this risk was too remote to
trigger an exception to the duty of loyalty based on public health
or safety. Further, it concluded that, while Cpl. Read honestly
believed the accusations, honest belief was not enough. There had to
be a rational basis for the allegations. Even if the speech was
otherwise justified, Cpl. Read was precluded from going public as he
had not exhausted the internal recourse process. The Court concluded
that the "whistle-blower" defence
had not been made out and, therefore, it was not necessary to
consider whether police officers and public servants have different
duties of loyalty. Cpl. Read appealed to the Federal Court of
Appeal. The hearing was held May 3, 2006 and the decision is
pending.
On June 29th, 2005 the Federal Court of
Canada issued its decision in
Girouard v. Canada ([2005] FC 915).
In 1994, the RCMP created a
classification committee to determine whether the merger of
administrative services at "A" Division with those at headquarters
would have an impact on the position classification of the
administrative services officer. The classification committee
concluded that the classification was not affected and this decision
was grieved by the member occupying the position at the time. The
grievance was rejected at Level I and then presented at Level II.
The Committee recommended that the grievance be allowed but the RCMP
Commissioner did not accept this recommendation. The decision was
overturned by the Federal Court, which ordered a new evaluation in
2001 (Girouard v. Canada [2001] 201
F.T.R. 219). This evaluation was conducted by a new classification
committee, which arrived at the same conclusions as the first
committee had seven years earlier.
The Committee again recommended that the grievance be allowed. The
Committee recognized the classification committee members'
expertise, but found that they were still required to balance the
classification of the Grievor's position with other positions within
the Force classified at the same level or a higher level. The
Committee found that the explanations provided by the classification
committee in support of its evaluation did not inspire confidence
that it properly understood the essential competencies of the
position and how they differ from those required for other RCMP
positions. The Commissioner did not agree with the recommendation of
the Committee, finding that the classification committee's expertise
warranted that greater weight be given to its conclusion than to the
Committee's recommendation.
The Federal Court concluded that the Commissioner's role, as Level
II decisionmaker in a classification grievance, was limited to
reviewing errors of fact or of process. This limitation also applied
to the Committee when making its findings and recommendations.
Although additional analysis by the classification committee might
have been useful, its absence was insufficient to call into question
the entire review. Superintendent Girouard filed an appeal with the
Federal Court of Appeal.
On February 10, 2006, the Federal Court of
Appeal issued its decision in
Thériault v. Canada ([2006] FCA 61)
and provided guidance as to how section 43(8) of the
RCMP Act should be interpreted.
Section 43(8) of the RCMP Act, states that disciplinary proceedings
must be initiated within twelve months from the time the Appropriate
Officer, who is the CO, has learned of the alleged contravention and
the identity of the member.
In Thériault, the divisional Criminal
Operations Officer became aware of allegations of misconduct
involving the member. After becoming aware of these allegations,
this same officer served as acting Commanding Officer (CO) of the
Division. No action was taken against the member until some time
later, after the actual Commanding Officer was informed of the
allegations. This was well in excess of 12 months after the Criminal
Operations Officer had knowledge of the allegations.
Thériault argued the time limits
should have begun to run when the Criminal Operations Officer first
acted as CO.
The Adjudication Board rejected this claim because the Criminal
Operations Officer was not acting as CO of the division when he
learned of the allegations. The Board ordered that the member resign
within fourteen days, failing which he would be dismissed. The
member appealed the Adjudication Board's decision, and the Committee
recommended that the appeal be dismissed. It found that the Criminal
Operations Officer had only served as CO on an acting basis and his
knowledge of the allegations could not be attributed to the actual
CO. The Commissioner dismissed the appeal, adopting the Board's
analysis.
The member made an application for judicial review to the Federal
Court. The Court stated that whether an officer holds the position
of CO of the division on an acting or permanent basis is irrelevant
in determining if the time limit was respected. The Court stated
that the limitation period in section 43(8) commences when the CO of
the division acquires the requisite level of knowledge about the
results of an internal investigation. The Court stated that the
Criminal Operations Officer did not have this level of knowledge
when he was acting as CO of the division, and it was the actual CO
of the division who acquired sufficient knowledge, via the
investigation report, at a later date. The member appealed.
The Federal Court of Appeal allowed the appeal. It stated that the
Appropriate Officer acquires the knowledge referred to in section
43(8) of the Act when he is in
possession of reliable and persuasive information about the alleged
contravention and the identity of the member. The degree of
knowledge required for the time period to begin to run does not need
to be confirmed through an investigation, and it is not necessary to
have all the evidence to trigger the running of the time limits. The
Court also concluded that an officer's knowledge follows him when he
assumes the position of Appropriate Officer, even if it is only on
an acting basis. The proceedings initiated against the member were
therefore statute barred, and the Court of Appeal overturned the
Commissioner's decision ordering the member's dismissal.
B.
Applications for Judicial Review filed before the 2005-2006 year
D-083 involved four allegations of
misconduct, all relating to incidents that the member had allegedly
abused his authority when interacting with the public. The Committee
recommended that the appeal of the Board's finding on the
allegations of misconduct be allowed for two allegations and that
the Board's decision on sanction for a third allegation be replaced
with a forfeiture of pay and a reprimand. The Commissioner dismissed
the appeal on all allegations and the appeal regarding sanction. The
Appellant filed an application for judicial review on June 30, 2004.
The Federal Court held a hearing on March 21-22, 2006. The decision
is pending.
R-003 involved the appeal of the decision of a Discharge and
Demotion Board which directed that the member be discharged from the
Force for repeatedly failing to meet the requirements of his
position, despite having been provided with reasonable assistance,
guidance and supervision. The Committee recommended that the appeal
be dismissed and the Commissioner agreed. A subsequent
reconsideration under subsection 45.26(7) of the RCMP Act resulted in
the Commissioner confirming the dismissal of the appeal. The
Appellant filed an application for judicial review on June 18, 2004.
The Federal Court held a hearing on February 9, 2006. As of the end
of the fiscal year, the decision is pending.
C. Matters Pending from Federal Court Decisions
In Stenhouse
v. Canada [2004] FC 375, the Federal Court allowed an
application for judicial review by Staff Sergeant Robert Stenhouse.
The Court referred the matter of sanction back to the Committee to
hold a hearing to consider certain evidence that had not been
disclosed as well as any relevant viva voce evidence with respect to
that evidence, and further representations from the parties. The
Chair of the Committee issued a recommendation to the parties on
preliminary matters concerning the scope of evidence to be heard and
the order in which witnesses would be heard. As of the end of the
fiscal year, this matter is still pending.
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PART V:
Appendices
Appendix
1: About the Committee
Established in early 1987, the
Committee was one of two entities created as civilian oversight
agencies for the RCMP, the other being the Commission for Public
Complaints Against the RCMP. The first Chair of the Committee was
the Honourable Mr. Justice René Marin, who from 1974 to 1976 had
chaired the Commission of Inquiry relating to Public Complaints,
Internal Discipline and Grievance Procedure within the Royal
Canadian Mounted Police. In 1992, the Vice-Chair, F. Jennifer Lynch,
Q.C., became Acting Chair of the Committee a position which she held
until 1998. Philippe Rabot then assumed the position on an acting
basis and, on July 16, 2001, he was appointed Chair of the
Committee. Upon Philippe Rabot's departure in April 2005, Catherine
Ebbs assumed the role of Acting Chair of the Committee. A lawyer of
the Bar of Saskatchewan, Catherine Ebbs spent sixteen years as Board
member for the National Parole Board, the last ten as Vice-Chair in
charge of the Appeal Division of the Board. Ms Ebbs joined the
Committee in 2003 and prior to becoming Acting Chair, served as
Legal Counsel and Executive Director and Senior Counsel. Ms Ebbs has
been appointed full-time Chair on November 1, 2005 for a three year
term.
Appendix 2: The Committee and its Staff in
2005-2006
Catherine Ebbs
Chair
Virginia Adamson
Executive Director and Senior Counsel (Acting)
Lorraine Grandmaitre
Manager, Administrative Services and Systems
Martin Griffin
Counsel
Monica Phillips
Counsel
Janet Reid
Counsel
Address
The Committee's offices are located in
downtown Ottawa, at 60 Queen Street, Suite 513.
The Committee's coordinates are as follows:
P.O. Box 1159, Station B
Ottawa, Ontario
K1P 5R2
Telephone: (613)998-2134
Fax: (613)990-8969
E-mail: org@erc-cee.gc.ca
The Committee's publications are available on its Internet site:
www.erc-cee.gc.ca.
© Minister of Public Works and
Government Services Canada 2006
Cat. Number PS20-2006
ISBN 0-662-49171-8